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Compliance

  • Master Guide: Navigating Compliance Review
  • Settlement Company per State
  • How do I edit commission data (update %)?
  • What is a Compliance Review?
  • Why can’t I complete the “Prepare Offer on Listing” action item in Compliance Review?
  • How can I set the signing order of an envelope in the Listing Documents section?
  • Common Compliance file rejection reasons & next steps
  • Where should I add escrow documents to the Side Compliance files?
  • Document rejections & notes
  • Compliance Review Transaction Stages & Statuses
  • Why are certain documents required for compliance review?
  • What are the disclosures I need for this city/county? Is this the correct disclosure we need for this area?
  • Is there anything else that’s required for the compliance review once I have uploaded everything to the file? (as a TC)
  • I’ve left comments in the file but the auditor has not responded to them.
  • I’m getting emails/notifications regarding my upcoming closing asking me to upload missing documents.
  • Why is the checklist item still showing as rejected when there is a fully executed document uploaded?
  • Why is the listing agreement rejected with the note “needing prelim to approve” when we have not opened escrow yet? (CA instance)
  • What do I do if the other side is not signing the documents?
  • The Compliance Review Tool is “stuck” or not refreshing, what do I do?
  • Why was my listing canceled?
  • Requesting a file review
  • Why are some documents being automatically assigned and not others in the checklist?
  • Why do I need to create an offer / tenant cover sheet at all if I represent both sides of a transaction?
  • Why can’t I send this offer to compliance review?
  • Why am I not able to submit my checklist in Compliance Review (after I uploaded and assigned my documents)?
  • How do I know which required documents I am missing for this transaction in preparation for Compliance?
  • Why is my sales checklist locked? I had uploaded documents before and now can’t access it
  • Why do I have to upload the contract to proceed in the Compliance review?
  • In Compliance Review, the Prepare Offer on Listing action item is missing! How do I proceed?
  • How do I submit for a Compliance Review?
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