The stage describes where a transaction falls within the Compliance Review process. Some stages are specific to a particular state or transaction type as identified below.
| Stages | Description |
| In Review (Listing) | Listing documents have been uploaded and are awaiting initial review by Side’s Compliance team. Review will occur within 48 hours of document submission. |
| In Review (Under Contract) | Sales documents have been uploaded and are awaiting initial review by Side’s Compliance team. Review will occur within 48 hours of document submission. |
| In Review (Lease) | Lease documents have been uploaded and are awaiting initial review by Side’s Compliance team. Review will occur within 48 hours of document submission. |
| Listing Reviewed | Initial listing documents have been reviewed by Side’s Compliance team. |
| Broker Review (FL and TX only) | Sales documents have been uploaded and are awaiting initial review by Side’s Compliance team. |
| Compliance Hold | Transaction has been reviewed by Side’s Compliance team and file is on HOLD. Compliance will send an email to the TC and Agent notifying them of the reason and steps to take in order to move forward. |
| Final Review | Documents required for payment have been uploaded and approved by Side’s Compliance team. Side is waiting on missing documents prior to closing. |
| Ready for Drip Campaign | The file has been closed and is ready for its drip campaign as part of the closing email program (CEP). The CEP is only available to agents who pre-enrolled. |
| Closing Hold | The sale has been closed. TCs and administrators can upload any missing documents until the eighth day after close of escrow, after which the file will be archived. |
| Closed/Archived | The sale is closed and complete. FIles will be archived eight days after close of escrow. Documents can no longer be uploaded after the file is archived. Please reach out if you need the file opened. |
| Lease Review Completed (leases only) | The lease has commenced and the file is archived. |
STATUSES
Each transaction will also have a status based on where it falls in the transaction process. Statuses are changed automatically by the system or a TC/administrator depending on the stage and transaction workflows.
| Status | Description |
| Active Listing | Listing documents have been signed and the property is on the market. The file is in either Listing Initial Review or Listing Reviewed stage. |
| Pending | The file is in Escrow. |
| Expired | The closing date has passed or the listing has expired. A file will show expired but not closed if the closing statement is missing. |
| Cancelation Requested |
The TC or administrator has requested cancellation of the Listing. Either a) cancellation documents are pending auditor approval, or b) Side is waiting on execution of cancellation documents. |
| Transaction Cancelation Requested |
The TC or administrator has requested cancellation of the contract/offer. Either a) cancellation documents are pending auditor approval, or b) Side is waiting on execution of cancellation documents. |
| Canceled | The sale, lease, or listing has been canceled. |
| Closed | The transaction has closed. |
| Archived | The transaction has closed and the file has been archived. |
| Transfer | A new Partner or Associate is onboarding. Side is waiting for all transaction transfer documents prior to submitting them for review in Listing In Review, Broker Review, or In Review. |
| Reactivation Requested |
The TC or administrator has requested reactivation of the file after cancellation. All required documents must be uploaded for Side’s Compliance team to reactivate the file. |