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  1. Side Support
  2. Side App
  3. Working on Listings

Working on Listings

  • Why can’t I edit the gray fields in this template document?
  • Why do I see the “Offers” tab on some active listings but not others?
  • How can I add more Side-provided templates into my Active Documents in Listing?
  • How can I edit any other (not pre-populated) fields in Active Documents in Listing?
  • How can I edit the pre-populated fields in Active Documents in Listing?
  • Going through the Listing Documents workflow
  • Why do I see no recipients when I upload a file and Edit in DocuSign in the Listing section?
  • How do I change the subject line of the envelope before I send it in the Listing Documents section?
  • Why am I unable to upload PDF’s in the Listing Documents section?
  • Can I still add documents if I Edit in DocuSign in the Listing section?
  • How can I reorder documents in the envelope in the Listing Documents section?
  • How do I respond to an Offer in my Listing?
  • How do I add Offers to my Listing in the Side App?
  • How do I counter an offer?
  • What do I do when the buyer has countered my counter offer?
  • How do I cancel the offer on a listing?
  • Why is my offer status showing as Accepting, Countering, or Cancelling?
  • Where can I find the Offer Documents for the offers I have added to my listing?
  • Where is the buyer information on the Listings cover sheet?
  • Where are the Closing Date and Sales Price fields in Listings cover sheet?
  • Once I accept an offer, what happens to the other offers added to the Offers section?
  • What documents should I upload when adding offers to a listing?
  • How do I fill out the seller information if it is a trust or entity?
  • How do I include additional seller signature fields?
  • What should I do if the seller does not have an email address for signatures?
  • What do I do if I don’t have the listing price right now?
  • How do I create a single property website?
  • On a listing, how can I edit the Seller’s agent information to pre-fill in the Cover Sheet?
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