Resource: For a video walkthrough, click here.
-
From the checklist view select the null symbol. (screenshot below)
-
From the Transaction Type drop down select Listing or Offer to indicate which part of the file you are canceling.
- If you select Listing the review of the file will be canceled.
- If you select Offer the sale will be canceled. The listing file will be reactivated after the cancelation documentation has been reviewed by a compliance specialist
-
Once you have selected the type of transaction you will be prompted to upload the cancelation document
- Note that every state or MLS has a different title for this document. If you are not sure which document you need to upload to satisfy this requirement, please refer to the Side App as it will show the state specific requirements within the checklist.
-
After you upload the cancelation document select Request Cancelation located at the bottom right corner.
- The status of your transaction will change from Pending to Transaction Cancelation Requested.
- After the cancellation document has been reviewed by a compliance specialist and approved the status of the transaction will change to Cancelled and you will now see this transaction in the Cancelled Tab in your Compliance Review landing page.