Side Brand Marketing Guide – Side Support

Where to Start

Side provides a full set of marketing resources — from print ordering through Corefact to digital design through Canva. Here's a quick map of which tool to use for each need:

🖨 Business cards, signs & print

Corefact

Order branded print materials including business cards, yard signs, folders, notecards, and postcards through your Corefact account.

🎨 Social posts, flyers & digital designs

Canva

Create branded digital and print designs using your team's pre-loaded brand kit — social media posts, listing flyers, postcards, email headers, and more.

📋 Listing & buyer presentations

MoxiPresent

Polished, branded presentation builder for listing pitches and buyer consultations. Templates are pre-loaded with your agency's branding.

If you need edits to existing branded materials — your business card design, sign template, headshot, or presentation — those requests go through the Business Services request form rather than being made in the design tools directly. See the Requesting Edits section below.

Print Materials — Corefact

Corefact is Side's print ordering platform. Use it to order physical marketing materials — all branded to your agency.

What You Can Order

Material	Notes
Business cards	Pre-designed with your agency branding. Order directly from your Corefact account.
Yard signs & riders	For Sale, Open House, and Sold signs. Order in standard sizes — confirm your local requirements before ordering.
Folders	Branded presentation folders for client meetings and listing packages.
Notecards	Handwritten note cards with your agency branding for client follow-up.
Direct mail postcards	Standard and EDDM (Every Door Direct Mail) postcards for geographic farming and listing promotion.

How to Place an Order

Log into your Corefact account using your Side branded email address as your login.
Shop and add items to your cart as normal.
If you need a logo or design file to complete the order and don't have it, request it from Side before checking out — see the Business Services form in the Requesting Edits section below.
Check out — Corefact will send you a receipt and shipping confirmation once your order is placed.

Need your logo or design file first? Don't start the Corefact order until you have your files ready. Request them from Side via the Business Services form — the team will send you the correct files for your brand. Trying to order without the correct files will result in a delay or an incorrect order.

Step-by-Step Ordering Guides

Detailed instructions with screenshots for each product type are available in 360Learning — search for "Corefact" to find the ordering guides for Business Cards, Folders, Note Cards, Direct Mail Postcards, and EDDM Postcards.

Digital Design — Canva

Canva is your go-to for all branded digital and print content — social media posts, listing flyers, postcards, door hangers, email graphics, banner ads, and more. Your team's brand kit (colors, fonts, logos) is pre-loaded. Access Canva from your Okta dashboard.

Browse hundreds of templates by category or search by material type
Customise any template with your property details, photos, and contact information
Your team's brand kit is pre-loaded — colors, fonts, and logos are ready to use
Transaction data from the Side App auto-populates into listing designs
Finished designs can be downloaded for digital use or sent to print

Getting Started with Canva at Side →

How to log in, use your brand kit, connect your transactions for auto-populated listing designs, manage team access, and get help.

Presentations & Design Files

Listing & Buyer Presentations

Listing and buyer presentations are built in MoxiPresent — a dedicated presentation builder with your agency's branding pre-loaded. Access it at presentbyside.com with your Side branded email and your Moxi-specific password.

MoxiPresent: Getting Started & Getting Help →

How to log in, find your templates, create a new presentation, and troubleshoot login issues.

Getting Your Design Files

If you need the source file for your business card, yard sign, presentation, or other branded material — for example, to send to a local printer or make a personal copy — you can request files via the Business Services form. See the Requesting Edits section below.

Requesting Edits to Branded Materials

Some updates to your branded materials need to be made by Side's support team rather than inside the design tools directly. This includes changes to your business card design, yard sign template, listing or buyer presentation, headshot, or name/title/contact info on any branded asset.

What You Can Request

Request Type	How to Submit
Name change, title change, contact info update	Submit a Business Services request
Headshot update on presentations or materials
Adding or removing a team member from materials
Requesting source files (business card, sign, presentation)
Minor design edits to existing branded materials

Major redesigns are not included. The Business Services form covers minor edits and file requests. If you need a full redesign of your brand identity, logo, or marketing materials, that's a separate project — email Marketplace@side.com for guidance on working with a vetted creative partner.

Freelancers & Copywriters

Side maintains a directory of trusted freelancers — copywriters, editors, and creatives with extensive experience working with Side partners. These are vetted professionals whose work quality is known to the community.

Finding a Freelancer

The freelancer directory is available in 360Learning. Each listing includes the freelancer's background, specialties, and a link to their UpWork profile where you can review their portfolio and hire them directly.

Working Through UpWork

All freelancer engagements from Side's directory are facilitated through UpWork. You'll need an UpWork account to hire a freelancer — creating one is free and can be done using your Google account. Side does not manage the contractual or payment relationship between you and the freelancer; that's handled directly through UpWork.

Question	Answer
Do I need an UpWork account?	Yes — required to contact, hire, and pay freelancers through the directory.
Who do I contact for questions about a freelancer?	Marketplace@side.com for directory questions; UpWork support (support@upwork.com) for platform issues.
Can I suggest a freelancer to add to the directory?	Yes — email Marketplace@side.com with your recommendation.

Common Questions

I need to order business cards but don't have my logo file

Submit a Business Services request to get your logo and design files from Side before starting the Corefact order. Ordering without the correct files will result in an incorrect or delayed order.

Can I use a local printer instead of Corefact?

Yes — request your source files via the Business Services form and provide them to your local printer. Side doesn't require you to use Corefact exclusively, but Corefact is pre-set up with your brand files and is the fastest path to correctly branded print materials.

I want to create property-specific marketing materials. Where do I start?

Start with Canva — it has templates for property-specific print and digital designs including postcards, flyers, door hangers, and social posts, all pre-loaded with your team's branding. Access Canva from your Okta dashboard.

How do I update the name or headshot on my listing presentation?

Submit a Business Services request — select the relevant material type and include the updated information or new headshot. Presentation templates are managed by Side's support team and can't be edited directly inside MoxiPresent by agents.

I need something fully custom that doesn't fit any existing templates

Email Marketplace@side.com — they can connect you with a vetted creative partner from Side's freelancer directory for custom design work beyond what the self-serve tools offer.