While agents can technically set up email forwarding from their Side-branded (team) email account to a personal email address, this is not a supported or recommended configuration.
Important Notes:
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Side does not support or assist with the setup of email forwarding.
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We do not troubleshoot any issues that may result from email forwarding.
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Even with forwarding enabled, agents must still log in directly to their Side-branded email to access key systems such as:
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Side App
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Follow Up Boss
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Other integrated platforms
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Forwarding does not provide full access or functionality.
Recommended Approach:
For full compatibility and support, always access your team email directly through the official Side systems.